1. Definitions and General 1.1 In these terms and conditions shall have the following meanings: VNH" means VNH Consultants Ltd of 6 Horder Road, Fulham, London, SW6 5EE, registered Office is 6 Horder Road, Fulham, London, SW6 5EE or any Subsidiary
"AGREEMENT" means the agreement however made for the supply of Goods and or Services by VNH to the Customer
"CUSTOMER" means the party to whom VNH has agreed to provide the Goods and Service including its employees agents and servants
"GOODS" means any equipment purchased by the Customer including hardware, software and any other material supplied by VNH
"FORCE MAJEURE" shall include without prejudice to the generality of the expression act of God war, riots insurrection, governmental regulations, legal restrictions embargoes strikes labour disputes shortages of materials fire floods tempest or any other cause or event outside of the control of VNH howsoever caused or arising
"SERVICE" means the Service supplied or to be supplied by VNH to the Customer under a Hardware Maintenance Agreement
"SUBSIDIARY" means a subsidiary as defined by s736 of the Companies Act 1985 or any company where the members of VNH hold not less than twenty per centum of the issued and fully paid shares 2. Terms and Conditions
2.1 These Terms and Conditions of Sale shall be incorporated into all Contracts of Sale made by VNH for the sale of any Goods. Any printed or other terms or conditions used by the Customer are excluded and VNH shall not be bound by any terms or conditions in the Customer's order. If the Customer's order contains any terms and conditions then these Terms and Conditions of Sale shall take precedence over such terms and conditions in the Customer's order which shall be deemed deleted without notice.
2.2 The employees of VNH are not authorised to make oral representations as to the description quality or fitness for any particular purpose of the Goods supplied under the Agreement. If a representation is made or an opinion expressed orally which materially affects the Customer's decision to purchase the Goods, the Customer must ensure that any such details are confirmed in writing by a Director of VNH so as to form part of this Agreement otherwise no liability can be accepted.
2.3 All descriptions and other information contained in sales literature advertisements and quotations may include information received from VNH's suppliers and agents and VNH cannot be held responsible for any inaccuracy in their information passed on in good faith.
2.4 Any typographical clerical or other error or omission in any sales literature advertisements quotations price lists acceptance of offer invoices delivery note or any other document or information issued by VNH shall be subject to correction without any liability on the part of VNH.
2.5 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Customer's acceptance of these Conditions.
3.1 VNH's sales literature, price lists, other advertising literature or other material do not constitute an offer unless expressed in a fixed quotation open for a specific period and VNH reserves the right to withdraw or revise the same at any time prior to the Agreement.
3.2 Unless otherwise expressly provided the price is exclusive of:-
3.2.1 Maintenance installation training travelling hotel expenses or any other expense;
3.2.2 Value Added Tax and any other United Kingdom tax or duty payable; and
3.2.3 Customs and Excise duties, import or export duties and all other taxes, tariffs and surcharges of any nature imposed or levied in any country or territory and the value of any such items shall be added to the Price paid by the Customer with the costs referred to in subclause 3.2.1 of this clause charged at VNH's standard charges from time to time in force.
3.3 Where the Goods are not paid for in full at the time the Customer enters into the Agreement or unless expressly provided in writing payment for the Goods shall be due in full without set-off or deduction within seven days of VNH's invoice.
3.4 Where payment becomes overdue (and without prejudice to the rights which VNH may have) VNH shall be entitled to charge interest at the rate of 3% per month over the Base Rate of National Westminster Bank Plc from time to time in force on a daily basis to be liable from the due date for payment thereof until receipt by VNH of the full amount whether before or after Judgment. An administration fee of £100 applies on all returned cheques.
3.5 If it is agreed that the Price shall be payable by instalments, in the event of a failure by the Customer to pay any instalment on the due date the whole of the balance of the price shall become due and payable forthwith.
3.6 In the case of death, permanent incapacity, bankruptcy or insolvency of the Customer or when the Customer is a limited company in the case of a liquidation or the appointment of a receiver, the outstanding balance of the purchase price of all goods invoiced and for delivery by VNH to the Customer prior to the date of the relevant event shall immediately become due and payable from the Customer to VNH.
3.7 On the happening of any events in the subclauses 3.5 or 3.6 above VNH (in addition and without prejudice to its other rights referred to in this clause) will have the right to cancel every contract made with the Customer and/or to suspend or continue delivery of the goods at VNH's option without prejudice to VNH's right to recover damages for any loss sustained by them.
3.8 Any discounts agreed by VNH and the Customer shall cease to apply if there is any default by the Customer of the specific terms agreed. The Customer accepts that any such default on his part or in the event of collection being ordered by a Court, the full amount of the contract price will be payable by the Customer to VNH.
4. Availability and Delivery
4.1 Acceptance and completion of an order is subject always to the goods which have been ordered being available and VNH shall be under no liability for delay or non-performance caused either by the goods being not available or by any circumstances beyond VNH's control.
4.2 Time of delivery of the goods is not to be the essence of any Agreement. Any date for delivery given by VNH is the best estimate that can be made and VNH shall not be liable for any loss or damage (whether direct or consequential) caused by delivery being after the quoted date. Any delay in delivery cannot be used by the Customer as grounds for the cancellation of the Agreement.
4.3 Where goods contracted for are delivered in instalments each delivery shall be deemed to be the subject of a separate enforceable Agreement.
5.1 Goods the subject of any Agreement by VNH to sell shall be at the risk of the intending Customer as soon as they are delivered by VNH to the Customer at VNH's premises the Customer's vehicles or premises or otherwise to the Customer's order.
5.2 The intending Customer acknowledges that the Customer is in possession of goods solely as bailee for VNH until such time as the full Price thereof is paid to VNH and until the price is paid to VNH in full the property in the Goods shall remain the sole and absolute property of VNH as legal and equitable owner.
5.3 Until such a time as the intending Customer becomes the owner of the goods the Customer will store them on his premises separately from the Customer's own goods or those of any other person and in a manner which makes them readily identifiable as the goods of VNH.
5.4 The intending Customer's right to possession of the goods shall cease if he, not being a company, commits an available act of bankruptcy or if he, being a company, does anything or fails to do anything which would entitle any person to present a Petition for winding-up. VNH may for the purpose of recovery of its goods enter upon any premises where they are stored or where they are reasonably thought to be stored and may repossess the same.
5.5 If goods the property of VNH are admixed with goods the property of the intending Customer or are processed with or incorporated therein, the produce thereof shall become and/or shall be deemed to be the sole and exclusive property of VNH. If goods the property of VNH are admixed with goods the property of any other person other than the intending Customer or are processed with or incorporated therein, the produce thereof shall become or shall be deemed to be owned in common with that other person.
5.6 The intending Customer shall be at liberty to agree to sell on any product produced from or with VNH's goods on the express condition that such an agreement to sell shall take place as agents and bailees for VNH whether the intending buyer sell on his own account or not and that the entire proceeds therefore are held in trust for VNH and are not mingled with any other monies and shall at all times be identifiable as VNH's monies.
5.7 At any time after default by the Customer in paying for goods supplied on a demand by VNH any goods which VNH has not received payment in full shall be returned to VNH. The Customer hereby gives a licence to VNH and its employees agents servants and suppliers to enter on to any premises of the Customer for the purpose of removing any goods in such event.
6.1 The Customer shall not assign his interest in this Agreement
7.1 No waiver or modification of the Terms of this Agreement shall be binding upon VNH unless made in writing and signed by a Director of VNH.
8. Force Majeure
8.1 If performance of VNH is delayed or hindered by circumstances outside its control or amounting to Force Majeure as defined in the Agreement the following provisions shall apply.
8.2 VNH will as soon as reasonably practicable give the Customer notice of the reasons of the delay or hindrance and failing to give such notice will not prevent VNH relying on the remaining provisions of this clause and VNH will incur no liability for failure to give such notice.
8.3 VNH's duty to inform shall be suspended for as long as the circumstances amounting to Force Majeure continue and the time for performance of VNH's obligations shall be extended by a period equal to the duration of those circumstances.
9. Faulty Goods and Defects
9.1 VNH will only supply and use materials and goods within the scope of published specifications from appropriate manufacturers and suppliers but the Goods are supplied subject to any conditions of sale relating thereto by the relevant manufacturer or supplier. Where any materials or goods being faulty VNH's liability in respect of such faults will be limited to such amount (if any) as it may be able to recover from the manufacturer or supplier within a period of one year from the date of purchase of the Goods from VNH by the Customer unless otherwise expressly provided in writing by VNH.
9.2 VNH will repair the Goods if they become defective within one year of purchase and the repair will include the supply of labour parts and materials provided the Customer at his cost returns the Goods to VNH's premises but where such defects arise and are notified to VNH more than one year but less than three years from the date of purchase VNH will where the Customer returns the Goods at his cost repair the Good provided the cost of the parts and materials are paid by the Customer at the price set out in VNH's retail price list in force at the date of completion of repairs. Following repair VNH shall return the Goods to the Customer and where Goods are delivered to mainland UK the cost of delivery shall be borne by VNH.
9.3 Save as expressly provided in the Agreement no statutory or other warranty condition description or representation of any kind whatsoever on the part of VNH including (but not limited to) any such as to the merchantability or fitness for any purpose of the goods supplied under the Service or the Service is given or to be implied by the Agreement nor is any such warranty description condition or representation to be taken to have been given or implied from anything said or written in negotiations between VNH and the Customer or their respective representatives prior to this Agreement.
9.4 Save as aforesaid VNH shall be under no liability whatsoever to the Customer howsoever arising including but not limited to liability arising from VNH negligence or that or any person for whom VNH is vicariously liable.
9.5 VNH shall have no liability for destruction or damage to the Customer's data howsoever arising including defects in the Goods and for repair or Service undertaken by VNH.
10.1 The Customer agrees to indemnify VNH against any damages losses costs claims or expenses incurred by VNH in respect of any claim brought against VNH by any third party for:
10.1.1 Any loss injury or damage wholly or partly caused by the Goods or its use; and
10.1.2 Any loss injury or damage in any way connected with the performance of this Agreement.
11. Intellectual Property
11.1 The Customer is responsible for ensuring that the software is suited to the Customers intended purpose notwithstanding any information which may have been given to the Customer by VNH in connection with any software purchased by the Customer for use with the Goods. It is the responsibility of the Customer to ensure that the terms of any licence required to operate the software are satisfactory and the purchase and use thereof by the Customer is subject to the terms and conditions (if any) of the software supplier or any party who has any property rights attaching thereto.
12. Export Limitation
12.1 Having regard to the current statutory or other United Kingdom government regulations in force from time to time and in the case of products manufactured in the United States of America to the current export rules and regulations of the United States Department of Commerce in force from time to time and regardless of any disclosure made by the Customer to VNH of an ultimate destination for any products, the Customer will not export or re-export directly any products without first obtaining all such written consents or authorisations as may be required by any applicable government regulations.
13. Insolvency of Customer
13.1 This clauses applies where:
13.1.1 The Customer makes any voluntary arrangements with its creditors or becomes subject to an administration order or (being an individual or firm) becomes bankrupt or (being a company) goes into liquidation (otherwise than for the purposes of amalgamation or reconstruction);
13.1.2 An encumbrancer takes possession or a receiver is appointed of any of the property or assets of the Customer;
13.1.3 The Customer ceases or threatens to cease to carry on business; and
13.1.4 VNH reasonably apprehends that any of the events mentioned above is about to occur in relation to the Customer and notified the Customer accordingly.
13.2 If this clause applies then without prejudice to any other right or remedy available to the Customer VNH shall be entitled to cancel the contract or suspend any further deliveries under the contract without any liability to the Customer and if the Goods have been delivered but not paid for the price shall become immediately due and payable that despite any previous arrangement or agreement to the contrary.
14.1 In the event that any of these Conditions or any part of any of them shall be held to be invalid or unenforceable, such invalidity or unenforceability of such condition or part thereof shall not affect the validity and enforceability of all remaining Conditions and parts of Conditions.
15.1 Where the Goods include software and the Customer has been furnished with the developer's software licence, the Customer shall once having opened the packaging in which the software and licence is delivered be liable for payment in full to VNH.
15.2 In the absence of the developer's software licence being furnished, the Customer shall accept a non-exclusive, non-transferable licence to use the software as provided in these Conditions and subject to the further provisions of Condition 15.3 and 15.4.
15.3 The Customer shall not copy (other than for normal equipment operation), reproduce, translate, adapt, vary or modify the software or communicate any part of it to a third party without the prior written consent of VNH.
15.4 The licence granted by Condition 15.2 shall continue until or unless:-
15.4.1 Either party gives to the other one month's prior written notice of termination on or before the expiry of which the Buyer shall return or destroy the software as VNH shall direct which notice may only be given by VNH if the continued use or possession of the Software by the Customer infringes the developer's third party rights or if VNH is required to give notice by law; and
15.4.2 VNH terminates the licence immediately if the Customer fails or has failed to comply with any term of condition of the Agreement including (without limitation) breach of copyright, patent or confidentiality.
16.1 The Customer represents and warrants that it is duly authorised and empowered to enter into this Agreement and that such authority shall continue during the term of this Agreement.
16.2 This Agreement represents the entire Agreement between the parties. Each party warrants that no representation has been made which had induced the other to enter into this Agreement.
16.3 Side headings are for convenience only and shall not affect the construction of the conditions of this Agreement.
16.4 No failure, delay, relaxation or indulgence on the part of either party in exercising any power or right conferred upon such party in this Agreement shall operate as a waiver of such power or right, nor shall any single or partial exercise of any such power or right preclude any other further exercise of any other power or right.
16.5 This Agreement shall be governed by the law of England and the Customer hereby submits to the non-exclusive jurisdictions of English Courts.
16.6 Any notice given under this Agreement by either party to the other must be in writing and may be effected by personal delivery, fax or registered mail postage and shall in the case of fax be deemed to be received on the same date as it was sent and in the case of postage within 48 hours after the date of posting. Notices sent by post shall be sent to the addresses of the parties set out overleaf or to another address notified in writing to the other for such purpose after the date of this Agreement.
16.7 The delivery charge refers to the UK mainland only
16.8 All internet services, such as email and Web services are provided by 1 and 1 Internet Ltd.
16.9 All prices are subject to VAT
17. Purchase of goods or services
Payment is strictly 30 days unless stated upon PO or Invoice; late payments will be liable for extra charges. In accordance with the Late Payment of Commercial Debts (Interest) Act 1998, our company charges interest on late payments of 12% (i.e. the Bank of England Base rate plus 8%).
Administration charges are £20.00. This charge is applied to any overdue account that interest is charged on. Unpaid, (Bounced) Cheques will incur penalties of £50 per cheque. Any item(s) including Domain names held (or held for customer) by VNH are subject to be disconnected or sold to recover non-paid debts.
If in using the VNH Consultants Ltd service you purchase or agree to purchase any goods or services from VNH Consultants Ltd we may ask for a signed Fax Purchase order, or email to cover the goods that you wish to order; this or any document or email, fax or otherwise, will be deemed as contractually sound. The goods that you have signed for, will, be deemed as yours, from the point of which VNH Consultants receive the fax or email onwards. We will accept liability for such goods or services complying with applicable contractual obligations, provided however, to the fullest extent permitted at law, and save as expressly agreed to below, VNH Consultants Ltd, its related companies, directors, employees or other representatives shall not be liable either in contract, tort, (including negligence), or otherwise for: